Crown88 takes seriously our responsibility to protect every member's privacy. This policy explains how we collect, use, store, and protect your personal information when you use our platform.
Crown88 values the privacy of every individual who uses our platform. This Privacy Policy is designed to clearly and transparently explain how we handle your personal information — from the moment you register an account through every interaction that takes place on our platform.
We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data you provide is collected, used, and protected in accordance with the principles set out in the Act, as well as international information security best practices.
By registering and using the Crown88 platform, you agree to the terms set out in this Privacy Policy. If you have any questions or concerns, our support team is available 24 hours a day, 7 days a week via in-platform live chat.
Our Commitment: Crown88 will never sell, rent, or commercialise your personal data to any third party for their own marketing or business purposes. Your data belongs to you.
Crown88 collects personal information necessary to provide you with a safe, reliable, and high-quality service. This information is divided into several key categories:
| Data Category | Example Information | Purpose |
|---|---|---|
| Identity | Full name, IC number, date of birth | Age & identity verification (KYC) |
| Contact | Phone number, email address | Account communications & notifications |
| Finance | Bank account number, account holder name | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser | Security & Fraud Prevention |
| Activity | Game history, wagering records | Service improvement & auditing |
| Location | State, country (based on IP) | Jurisdictional legal compliance |
Information provided during registration and the KYC process is mandatory to verify your identity and meet legal compliance requirements. Additional information collected during platform use is gathered automatically for security and service improvement purposes.
Every piece of data we collect is used for specific and legitimate purposes. Below is a full breakdown of how crown88 uses your personal information:
Note: Crown88 does not use your personal data to make automated decisions that significantly affect you without human involvement. Every important decision relating to your account is reviewed by our team.
Crown88 does not share your personal information with external parties for their commercial purposes. However, there are limited situations where data sharing is necessary and lawful:
Every third party that receives your data from crown88 is contractually bound to protect that information to security standards equivalent to our own.
Crown88 continuously invests in the latest cybersecurity infrastructure to ensure your personal data is always protected to the highest standard. The security measures we implement include:
Important Notice: While crown88 implements best-in-class security measures, the safety of your account also depends on your own actions. Always use a strong password, enable 2FA, and never share your login credentials with anyone.
Crown88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the Crown88 platform. For more information on managing cookies, refer to your web browser's help guide.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal information we hold about you. Such requests will be processed within 21 business days.
If any of your personal information is inaccurate or outdated, you may request a correction via your account settings or by contacting our support team.
For data processing that relies on your consent (such as marketing communications), you may withdraw that consent at any time through your account notification settings.
If you are dissatisfied with how we handle your data, you have the right to file a complaint with the Malaysia Personal Data Protection Department.
In certain circumstances, you may request that we restrict how we use your data while we investigate any complaint or concern you have raised.
To submit any request related to the rights above, please contact the crown88 support team via live chat on the platform. We are committed to responding to every request within a reasonable timeframe.
Crown88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered.
Crown88 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our services. All updated versions will be published on this page with a clear effective date.
For significant changes, we will provide advance notice of at least 14 days before the changes take effect through:
Continued use of the crown88 platform after the effective date of any amendments to this policy constitutes your acceptance of those changes. If you do not agree, you have the right to close your account before the changes take effect.
Recommendation: We encourage you to review this Privacy Policy page periodically, especially when you receive a notification from us regarding any updates.
We don't just meet legal requirements — we go beyond the minimum to ensure your data is genuinely protected at every level.
All data transmitted between your device and crown88 servers is protected by 256-bit SSL/TLS encryption — the same standard used by leading banking institutions. Stored data is further encrypted using AES-256 for layered protection.
Crown88 provides two-factor authentication (2FA) for all member accounts. Even if your password is compromised, your account remains protected as access requires additional verification through your trusted mobile device.
All data handling practices at crown88 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular compliance audits to ensure our standards remain current and aligned with applicable legal requirements.
Crown88 has never and will never sell, rent, or commercialise members' personal data to advertisers, data brokers, or any third party for their own gain. Your privacy is not our commodity.
Our security monitoring system operates around the clock to detect and block any unauthorised access attempts, cyberattacks, or suspicious activity before they can affect your data or account.
Crown88's dedicated support team is available to assist you with any privacy or data security concerns at any time. We are committed to responding to every enquiry promptly, transparently, and responsibly.